Delete your account

Option 1: In the app (instant)

Delete your account from the app

1. Open Flow and go to the Profile tab.
2. Tap Login & Security.
3. Scroll to Delete Account and tap Delete account.
4. Type DELETE to confirm.

Your account and data are deleted immediately, and any linked bank connections are disconnected at the same time.

Option 2: By email

Request deletion without the app

If you have uninstalled the app or cannot sign in, email us from the address you used to create your Flow account. We will verify the request and delete the account within 30 days, then confirm by reply.

Email a deletion request

Or write to venomghalactic@gmail.com with the subject "Flow Account Deletion Request". For your security, requests must come from the email address on the account.

What gets deleted

Deleting your account permanently removes:

• Your account and profile (name, email, sign-in credentials)
• All transactions, budgets, and categories
• Bank connections, which are also revoked with our bank data provider (Plaid), and all imported account data
• Merchant names, rules, and preferences you created

Deletion cannot be undone. In-app deletion takes effect immediately; email requests are completed within 30 days of verification. Residual copies in encrypted backups are purged within 30 days of deletion. We do not keep any of your data after that, unless a specific record must be retained to comply with a legal obligation.

Questions

If you have questions about deletion or your data, contact us at venomghalactic@gmail.com. See our Privacy Policy for full details on the data we collect and how it is used.